If you have questions about child and youth welfare, you will find ombudsman offices with individual advice in the federal states through the Association for the Promotion of the Federal Network Ombudschaft in Child and Youth Services e.V .: http://ombudschaft-jugendhilfe.de/initiativen
In Thüringen there is no ombudsman for family, child and youth welfare.
But in the communities, there are citizen consultations, which help with questions. You will find the citizen consultation on site under local search on website: https://buerger.thueringen.de/portal/?SEARCHTYPE=PST&SOURCE=SearchForm&PSTID=354574
In many federal states there are ombudsmen in the authorities, who uphold the rights of the citizens towards the public administration and advise and support them in all matters.
Ombudsman Thüringen: https://www.buergerbeauftragter-thueringen.de/startseite/