The Federal Ministry of Family Affairs offers with the internet portal www.familienwegweiser.de helpful information about family benefits and advice center in Germany. Advice center for children, adolescents and parents in your area and advice in your native language can be found here: www.bke.de
Parental telephone of the German Child Protection Agency: +49 800 1110-550
Number against grief (free of charge) for parents: +49 800 1110-550
Information and family advice in Berlin: http://www.efb-berlin.de/ratsuchende/erziehungsberatungsstellen/
Youth offices in Berlin: https://service.berlin.de/jugendaemter/